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Tracking signature status

Updated 5 March 2026 2 min read

Tracking signature status

Monitor the progress of all your signature requests from a single dashboard.

Status indicators

Each signature request shows one of the following statuses:

StatusMeaning
PendingThe request has been sent but not yet opened
ViewedThe signer has opened the document
SignedThe signature has been completed
DeclinedThe signer has declined to sign
ExpiredThe request was not completed within the time limit

Notifications

You receive an email notification when:

  • A document is viewed for the first time
  • A signature is completed
  • A request is declined

Downloading signed documents

Once a document is fully signed:

  1. Go to eSignatures in the sidebar.
  2. Find the completed request.
  3. Click Download to get the signed PDF with embedded signature data.

The signed document includes a digital certificate of completion with timestamps and signer details.

Audit trail: Every action (sent, viewed, signed) is logged with an IP address and timestamp for legal compliance.