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7 Documents Every UK Practice Should Digitise First

For firms still holding a meaningful amount of paper, the documents worth digitising before anything else, ranked by how much risk they carry as physical copies.

Listicle 30 Jun 2025 5 min read

A full paperless transition can feel like a large project, which is often exactly why it stalls. Starting with a short, deliberate list of the highest-risk paper documents makes the first stage manageable, and delivers most of the risk reduction before the rest of the transition is even finished.

  • 1. Signed engagement letters, since these are the documents most likely to matter in a dispute.
  • 2. Identity verification documents collected during client onboarding.
  • 3. Letters of authority granting the firm permission to act on a client's behalf.
  • 4. Bank statements and other primary source records used to prepare accounts.
  • 5. Correspondence with HMRC or Companies House relating to a specific filing.
  • 6. Signed board minutes or resolutions a client has shared for a specific piece of work.
  • 7. Any document with a hard expiry or renewal date, so nothing lapses unnoticed in a filing cabinet.

Closing

Digitising these seven categories first covers most of a practice's real exposure to lost or damaged paper records. Everything else can be digitised on a slower, less urgent timeline once the highest-risk documents are already secure.

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