Updating your payment method
Card and payment details are managed entirely through Stripe's Billing Portal, not inside Accupe's own settings pages.
How to update your card
- Go to Settings, then Billing & Subscription (admin access required).
- Select "Manage Subscription". The caption under this button reads: "Update card, download invoices, or cancel via Stripe."
- You'll be redirected to the Stripe-hosted Billing Portal.
- In the portal, find the payment methods section, add your new card, and set it as the default.
Once saved, Stripe uses the new card for all future charges, including any retry of a recently failed payment.
If you haven't subscribed yet
The "Manage Subscription" button only appears once your firm has a Stripe customer id on file, which is created the first time you subscribe to a paid plan (and remains on the account even after a cancellation). If you're still on a trial and haven't entered payment details, select a plan from the Compare Plans table first; you'll enter your card as part of that checkout.
Tip: If a recent payment failed, update your card as soon as possible. Accupe gives you a grace period before any access is restricted, but resolving it early avoids any risk of losing access to paid features.