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Upgrading or downgrading your plan

Updated 11 July 2026 2 min read

Upgrading or downgrading your plan

You can upgrade your plan at any time from inside Accupe. Downgrading to a lower tier isn't a self-serve action inside the app; it's handled through Stripe or by contacting support.

How to upgrade

  1. Go to Settings, then Billing & Subscription (admin access required).
  2. Use the Monthly/Yearly toggle to choose how you want to be billed.
  3. In the Compare Plans table, find the column for the plan you want and select the "Upgrade to Growth" or "Upgrade to Elite" button, whichever applies.
  4. If you're viewing monthly prices, you'll also see a secondary button offering that plan on annual billing, showing how much you'd save compared with paying monthly.

What happens next depends on whether your firm already has an active subscription:

  • If your firm already has an active, trialing, or past-due Stripe subscription, Accupe swaps your subscription to the new plan in place. The change is prorated, so you're only charged the difference for the remainder of your billing period, you're not re-billed in full.
  • If this is your firm's first paid subscription, you're taken to a Stripe-hosted checkout page to enter payment details and complete the subscription.

Your current plan is marked with a "Current" badge in the comparison table, and its column shows a static "Current Plan" indicator instead of an upgrade button.

Downgrading

There's no "Downgrade" button inside Accupe. Any plan below your firm's current tier shows a dash in the comparison table instead of a button. To move to a lower plan:

  1. Go to Settings, then Billing & Subscription.
  2. Select "Manage Subscription" (this button only appears once your firm has a Stripe customer id on file, which is created the first time you check out for a paid plan; it stays on your account even if you later cancel).
  3. You'll be redirected to the Stripe-hosted Billing Portal, where you can change your plan.

If the option isn't available in the portal, or you're not sure which plan to move to, contact support@accupe.com.

Tip: Because plan changes are prorated, upgrading partway through a billing period is usually cheaper than it looks, you're only charged for the days remaining in your current cycle.